Meet Clara — AI Civic Support Agent for Smart Cities & Urban Services
From Service Requests to Smarter Cities
Clara helps city governments deliver always-on, multilingual support — answering resident inquiries, processing service requests, and gathering valuable insights for urban planning.
Key Features
24/7 Multilingual Civic Assistance
Clara handles inquiries about utilities, transportation, local events, and public services in multiple languages — ensuring accessible support for diverse communities.
Service Request Management
Residents can log requests for maintenance, public safety, sanitation, and more — with automated updates and tracking.
Planning Insights from Citizen Interactions
Clara analyzes incoming queries to identify trends and recurring issues — providing data-driven insights for urban development.
Why Keep Cities Waiting?
Clara transforms static service desks into dynamic, responsive communication channels — making cities more livable, transparent, and citizen-centered.
Key Pain Points it Solves:
- Limited 9–5 service desk hours
- Language barriers in civic communication
- Manual tracking of service request trends
- Delays in routing citizen complaints or issues
- Lack of real-time insights for planning departments
Benefits of AI-Powered Civic Support
- Deliver citizen services 24/7 without increasing staffing
- Support diverse populations through multilingual interactions
- Speed up service request routing and resolution
- Inform city planning with real-time citizen feedback
- Improve public engagement and trust
How It Works
A frictionless process — from integration to impact, in three bold steps.
Step 1: Integrate Clara with City Service Platforms
Connect to web portals, apps, or 311 service systems.
Step 2: Configure Civic FAQs and Request Workflows
Input information about city services, events, emergency contacts, and support processes
Step 3: Go Live with Multilingual Resident Support
Clara begins assisting residents — capturing data, escalating complex cases, and improving citizen satisfaction.
Choose Your Clara Plan for Smart Cities & Urban Services Support
Basic
Foundational support for multilingual FAQs, portal integration, and city request logging
- ✔️ 24/7 Multilingual FAQ Support
- ✔️ Basic Service Request Logging
- ✔️ Web Portal Integration (City Websites)
- ✔️ Basic Service Desk Handover
Pro (Most Popular)
Dynamic city support with real-time routing, feedback capture, and mobile integrations
- ✔️ Everything in Basic
- ✔️ Real-Time Service Request Routing & Updates
- ✔️ Resident Feedback & Sentiment Analysis
- ✔️ App and 311 Platform Integration
Enterprise
Smart city orchestration with predictive insights, multichannel support, and AI leadership
- ✔️ Everything in Pro
- ✔️ Predictive Citizen Trend & Urban Planning Insights
- ✔️ Multi-Channel Citizen Support (Web, App, Kiosk)
- ✔️ Dedicated AI Smart City Solutions Manager
Every organization is unique — that’s why we don’t list fixed prices. Instead, we tailor proposals based on your systems, goals, and service needs. Learn more about our Pricing Philosophy.
Our Pricing Philosophy
Why We Don’t List Fixed Prices — And Why That Works in Your Favor
At SentinelX Digital, every AI Agent and Service we build is precision-crafted to your business, your industry, and your systems. There’s no one-size-fits-all.
Rather than publish fixed prices, we tailor each proposal based on:
- Your systems, team size, and complexity of operations
- Integration needs (CRM, ERP, EHR, APIs, etc.)
- Compliance, data handling, and governance requirements
- Customization level, localization, or sector adaptation
- Ongoing support, SLAs, and performance expectations
This approach ensures you only pay for what delivers measurable value — and you invest in outcomes, not just features.
Real-World Impact (Case Study Style)
Before Clara:
City call centers were overwhelmed, especially during peak hours or emergencies, leading to delayed responses and service backlogs.
After Clara:
Residents received instant support 24/7. Service request resolution improved by 40%, and citizen satisfaction surveys reflected a 25% boost in perceived responsiveness.
Clara Doesn’t Just Help Cities Respond…
She helps cities evolve — into smarter, more connected communities.
Ready to Modernize Your City Services with Clara?
Enable multilingual support, real-time service requests, and citizen-driven planning — with Clara.