Helix for Retail & E-Commerce

Turn browsers into buyers with AI that qualifies leads, responds instantly, and keeps your CRM in sync — so your online store never misses a sale.

Smarter Sales for Retail & E-Commerce

Whether you’re managing a Shopify storefront or a multi-channel ecommerce brand, Helix boosts conversion by handling inquiries, lead scoring, and outreach — so your team can focus on growth, not admin.

Key Features

Smart Lead Engagement

Helix connects with shoppers the moment they show interest, engaging them via real-time web chat or email before they lose attention. As conversations unfold, it gauges their intent, qualifies the opportunity, and ensures hot leads never slip away.

Seamless CRM & Follow-Up

Behind the scenes, Helix keeps your CRM clean and current, syncing contact details and activity logs in real time. Whether it’s a new inquiry or a returning customer, Helix ensures no conversation is lost — even automatically following up to recover carts or rekindle past interest.

Scalable Sales Automation

Built for scale, Helix delivers consistent, responsive sales engagement without the burnout. It handles every first touchpoint, follow-up, and qualification round with the same precision — freeing your team to focus on the deals that matter most.

Why Settle for Manual Sales Tasks?

With Helix, every lead is followed up, every update is logged, and your reps are free to focus on what they do best — closing deals, not chasing them.

Key Pain Points it Solves:

High cart abandonment and missed pre-sale questions
Leads dropping off before engagement
Manual CRM updates slowing your ops
Scaling sales without adding headcount
Inconsistent follow-up across channels and reps

Unlock the Full Power of AI-Driven Sales

Respond to leads instantly and improve first-contact conversion rates
Automate top-of-funnel engagement while keeping messaging personalized
Eliminate time-consuming admin with real-time CRM updates
Scale outreach and follow-ups without increasing team size
Gain clearer pipeline visibility through consistent data capture

How It Works

From integration to impact — Helix is deployed in three streamlined stages.

Step 1: Seamless Integration

Connect Helix to your existing CRM, email platforms, and sales tools using plug-ins or APIs — no disruption, no downtime.

Step 2: Configure Smart Sales Logic

Define key triggers, lead scoring models, and engagement criteria tailored to your pipeline and customer journey.

Step 3: Activate AI-Powered Sales Execution

Helix begins qualifying leads, personalizing follow-ups, auto-updating CRM records, and handing off prospects at the right moment — all in real time.

Choose Your Helix Plan

Basic

Ideal for capturing leads and initiating follow-ups through your website and email

✔️ Web Chat & Email Lead Capture
✔️ Basic Lead Qualification
✔️ CRM Integration (HubSpot, Salesforce, etc.)
✔️ Simple Follow-Up Email Automation

Pro (Most Popular)

Advanced AI engagement and conversion tools for retail sales and outreach

✔️ Everything in Basic
✔️ Phone Call Capture & Voice AI
✔️ Advanced Lead Scoring & Qualification
✔️ Dynamic Multi-Channel Follow-Up
✔️ Handoff to Technical Expert AI Agents

Enterprise

Built for complex retail ecosystems with full branding, APIs, and SLA-level support

✔️ Everything in Pro
✔️ Full Customization & Branding
✔️ API-Connected Knowledge Base
✔️ Multi-Language Support
✔️ SLA Options & Custom Reporting

Every organization is unique — that’s why we don’t list fixed prices. Instead, we tailor proposals based on your systems, goals, and service needs. Learn more about our Pricing Philosophy.

Our Pricing Philosophy

Why We Don’t List Fixed Prices — And Why That Works in Your Favor

At SentinelX Digital, every AI Agent and Service we build is precision-crafted to your business, your industry, and your systems. There’s no one-size-fits-all.

Rather than publish fixed prices, we tailor each proposal based on:

Your systems, team size, and complexity of operations
Integration needs (CRM, ERP, EHR, APIs, etc.)
Compliance, data handling, and governance requirements
Customization level, localization, or sector adaptation
Ongoing support, SLAs, and performance expectations

This approach ensures you only pay for what delivers measurable value — and you invest in outcomes, not just features.

Real-World Impact (Case Study Style)

Before Helix
Visitors bounced after unanswered product questions. Reps juggled CRM notes and missed ideal follow-up windows.

After Helix
Helix captured every lead, routed high-intent buyers, and auto-sent follow-ups — increasing conversion and freeing your team to focus on strategy.

In Retail, Timing is Everything…
Helix ensures no lead goes cold — turning browsers into buyers with smart, seamless sales engagement that never sleeps

Ready to Turn Shoppers into Loyal Buyers?

Let Helix automate your lead capture, sales follow-up, and CRM — so you can grow, 24/7.