Meet Clara — Your AI Customer Support Specialist
Effortlessly automate FAQs, service desk operations, and citizen engagement across industries —
with natural conversations, intelligent triage, and 24/7 multilingual support.
From FAQs to Full-Service Automation
Clara transforms traditional support by combining instant answers, smart escalation, and continuous learning.
Whether assisting retail customers, students, or citizens, Clara responds naturally, routes complex cases, and improves with every interaction.
Key Features
Automated FAQ Handling
Instantly answer product, service, and policy questions with conversational AI.
Smart Escalation to Humans:
Detects complex inquiries and seamlessly escalates to the right team — with full context.
Self-Learning Capability:
Learns from resolved tickets and updates its knowledge base over time.
Multichannel Support
Available via live chat, email, SMS, portals, and more — integrated with leading CRM and helpdesk platforms.
Compliance & Multilingual Support
Communicates safely across industries and languages, ensuring inclusivity and compliance standards.
Why Organizations Choose Clara
- Reduce support team workload by 50–70%
- Offer customers 24/7 multilingual, inclusive support experiences without increasing headcount
- Improve first-response resolution rates
- Maintain brand voice and service tone across all channels
- Scale support operations without scaling costs
Where Clara Can Deliver Immediate Impact
Clara is ready to empower organizations across key industries:
Retail & E-Commerce:
Automating FAQs on shipping, returns, payments, sizing, order tracking.
Healthcare & Life Sciences:
Managing patient onboarding, appointment scheduling, insurance FAQs.
Education & Learning:
Supporting student queries on courses, enrollment, exams, and campus life.
Government & Public Services:
Handling citizen service requests, permits, multilingual public access.
Smart Cities & Urban Services:
Streamlining resident inquiries for services, programs, events, and civic issues.
Clara's Sector Applications Are Continuously Expanding
Clara’s intelligent framework is adaptable across industries and evolving needs.
The use cases above are just the beginning — new sector-specific applications are constantly being developed to keep pace with customer expectations, digital innovation, and operational demands.
Whether you’re expanding into new service areas or redefining customer experience, Clara grows alongside your business.
How It Works
A frictionless process — from integration to impact, in three bold steps.
Step 1: Identify Use Cases
Choose support domains like FAQs, onboarding, ticket triage, or citizen assistance.
Step 2: Integrate with Your Systems
Connect Clara with CRM, helpdesk, chatbot, or scheduling platforms.
Step 3: Launch, Learn, and Expand
Go live — and let Clara continuously learn from interactions, expanding her capabilities organically.
Real-World Impact (Case Study Style)
Before Clara:
Support teams overwhelmed by repetitive queries.
Delays in ticket resolution led to poor satisfaction ratings.
24/7 availability was costly and unsustainable.
After Clara:
70%+ of basic inquiries deflected automatically.
Average response times dropped by 60%.
Customer satisfaction scores improved across regions.
Clara Doesn’t Just Answer Questions…
She Elevates Every Customer Experience.
Ready to Empower Your Support with Clara?
Let’s explore how Clara can personalize, automate, and amplify your customer journey.